Privacy Policy

Effective Date: 09/12/2024

Welcome to VoltBlocks! Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit or use our website https://voltblocks.com (the “Site”).

1. Information We Collect

We may collect the following types of personal data:

a. Information You Provide Directly

  • Contact Information: Your name, email address, phone number, and other details you provide when contacting us or signing up for our services.
  • Account Information: When you create an account, we may collect login details and other account-related information.

b. Information Collected Automatically

When you visit our Site, we may automatically collect:

  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages visited, time spent on pages, links clicked, and other analytical data through cookies and similar tracking technologies.

c. Information from Third Parties

We may receive data from third-party services (e.g., Google Analytics) that help us understand how users interact with our Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To deliver the services or information you request.
  • To Improve Our Site: To analyse user behaviour and improve the functionality and content of our Site.
  • For Communication: To respond to your inquiries, send updates, and provide customer support.
  • Marketing and Promotions: To inform you about our services, offers, and promotions (you can opt out at any time).
  • Legal and Security: To comply with legal obligations, protect against fraud, and maintain the security of our Site.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. For more information on how we use cookies and your choices, please see our Cookie Policy.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Service Providers: Third-party companies that help us provide and maintain our services (e.g., hosting providers, analytics services).
  • Legal Authorities: If required by law or to protect our rights and safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

5. Your Rights

Depending on where you are located, you have certain rights regarding your personal data:

Your Rights Under GDPR (EU Residents)

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data.
  • Right to Restrict Processing: Limit how we process your data.
  • Right to Object: Object to certain types of data processing.
  • Right to Data Portability: Transfer your data to another service provider.

Your Rights Under CCPA (California Residents)

  • Right to Know: Request information about the data we collect and how it’s used.
  • Right to Delete: Request deletion of your personal data.
  • Right to Opt Out: Opt out of the sale of personal data (we do not sell personal data).
  • Non-Discrimination: You will not receive different service levels for exercising your privacy rights.

To exercise any of these rights, please contact us at:
📧 Email: contact@voltblocks.com

We may need to verify your identity before processing your request.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

8. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

9. International Transfers

If you are accessing our Site from outside the UK, your data may be transferred to, stored, and processed in the UK or other countries where our service providers operate. We take steps to ensure your data is protected according to applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Effective Date. Please review this policy regularly to stay informed.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: